Green Acres Kennel Shop at 1653 Union Street in Bangor, Maine

Customer Reviews about Green Acres Kennel Shop

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  I called and spoke to Don regarding training for my 2 Jack Russell Terriers, litter mates, male. He immediately told me that had I made a bad choice and had I conferred with him he would have said it was not good and then asked me if either of them had been hurt by each other. I said no, he said well they will probably have to be re homed at some point. I was devastated and I felt his attitude was a bit cold hearted. I asked him what he thought of training and by the end of the conversation I had made arrangements to sign up. I paid 290.00 for 1 2 hour classroom session and 8 weeks with dogs, the manners class. The first session was with Don and we traveled from Waterville to go there because I read his Bio and listened to come radio clips and I thought I made a good choice. The first night I was a little dismayed at the room, but I believed it was just for classroom. It is quite small with slanted ceilings and very hot. After 2.5 hours of classroom with a short 15 minutes break we headed home. I was still enthused at that point, my husband not so much. The next week there were slippery roads so we stayed home. The 3rd week we got there and much to my dismay I discovered the 6PM class did not have one of my dogs in it, they were in the 7PM class together in the awful room where the other 4 or 5 dogs ( I can't even remember the other dogs because my poor boys were so stimulated) are 3 to 4 feet from myself and my husband. We each had a dog. By the looks many of these dogs had attended other training and they were not totally distracted as my guys were. I had worked with them on clicker training for 2 weeks DILLIGENTLY and that night all they wanted to do was sniff other dogs and pull their leashes. IT WAS HORRENDOUS!!! The whole thing was in the small room with slanted walls at the temperature of HOT HOT HOT!!! The trainer came to my dog and said to me. " Oh you weren't here last week I can see you didn't work with Sammy!" I said that I did INDEED work with both dogs and it was the chaotic atmosphere. She mostly sat on the floor reading her material while my poor dogs were so anxious they panted and pulled until I thought they would be sick and they were on the way home. I did not go back and almos dropped it as a bad decision on my part BUT NOOO they let my dogs and me down! I am sure there have been successes but this was not one and I am shocked! I did everything I was supposed to do! I have requested my money back and will proceed to court if refused. I would proceed with caution!
  October 30, 2017

  by Ruth Malcolm

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